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FAQ

Frequently asked questions

Credits, membership, accuracy, privacy and the nature of the readings — answered plainly.

What if I don't know my birth hour?

Choose "hour unknown". Most chapters are unaffected; chapters sensitive to the hour are marked "accuracy limited".

I entered the wrong birthday. Do I pay again after fixing it?

An already-unlocked book must be regenerated. Members regenerate at no extra credit cost; credit users spend credits once more.

Why is my book different from someone born on the same day?

Different hours mean different pillars. Even with identical pillars, a different birthplace (true solar time) can change the hour pillar.

Born abroad — should I convert to Beijing time?

No. Enter the local date and time at your birthplace and select the actual city. The system handles timezone and true solar time correction. Converting first means the correction happens twice, and the chart will be wrong.

Born during daylight saving time?

Enter the time shown on the clock; you don't subtract an hour. The system applies historical rules.

I only know my lunar birthday.

Please enter the Gregorian date for now; if you only know the lunar one, convert it with any online tool first.

What happens when my free quota runs out?

Casting and date selection share 10 uses for life; AI tools share 3. You then have two options: buy credits (200 per use) or subscribe (5 castings per day, 10 AI tools per month).

Does the quota reset monthly?

No. These are lifetime quotas — when they're gone, they're gone.

Do credits expire?

No. But the reading window of a report unlocked with credits does (see 14.1).

If I subscribe, do I still spend credits?

Membership includes the book, annual book, decade cycles and monthly readings — no credits deducted. Tools only cost credits once your quota is used up.

Can I subscribe for just one month?

Yes; cancel any time.

How do I get a refund?

Through your App Store / Google Play purchase history.

I changed phones and my membership is gone.

Sign in to the same account. If you switched platforms (iOS ↔ Android), subscriptions don't carry over — subscribe again in the other store.

What is "same-day"?

People born on the same day as you. In the past, historical figures; now, people alive today; later, those yet to be born.

Does Xiao K remember what I say?

Only within the current conversation. Come back later and it's a fresh start; nothing carries over.

Why doesn't Xiao K remember last time?

By design, not a bug. Each user has one window with Xiao K, and there is no cross-session memory. If you want to continue, finish in one conversation.

What if I don't understand something in my book?

Ask Xiao K. It answers from your chart, not with dictionary definitions.

What's the difference between Xiao K and talking to a figure?

Xiao K guides and accompanies — it helps you think things through. Figure conversations carry that person's temperament and voice: you're talking with them, not asking about them.

Does figure chat count against Xiao K's quota?

No. Two independent systems; content and quota don't interact.

Do bottles leak my privacy?

Bottles are anonymous — only your chosen nickname appears, never birth details.

Why do AI answers sometimes sound generic?

The AI's only job is turning chart structure into plain language. Vague questions ("what should I do") produce empty answers. Give context.

Can I change my nickname?

Yes, under Me → Edit profile, once per month.

Can a deleted account be restored?

Within the 7-day cooling-off period, yes. After that, data is permanently deleted.

How many accounts per phone number?

One.

What is Bazi?

Bazi (八字, "eight characters") is a Chinese destiny system over 1,000 years old. Your birth year, month, day and hour each map to a pair of characters — a Heavenly Stem and an Earthly Branch — forming four "pillars." Practitioners read the elements and relationships among these eight characters as a portrait of a person and their timing.

How accurate is the charting?

The chart is arithmetic, not intuition. Fatecho computes solar terms and calendar conversion astronomically, and applies true solar time correction — which can shift the hour pillar if you were born far from your time zone’s central meridian. Interpretations, by contrast, are readings, not measurements.

Is this entertainment or something serious?

Both, honestly. The charting is rigorous; the meaning-making is a tradition, not a science. Fatecho exists for entertainment and self-exploration only — a lens for reflecting on your year and yourself. It is never medical, legal or financial advice.

Why does birth time matter so much?

The hour pillar anchors a quarter of the chart and shifts roughly every two hours. With a known time you get all four pillars; without one, Fatecho charts the year, month and day and marks the hour pillar unknown — you can complete it later in the app.

What comes with membership?

While subscribed, both the Destiny Book and the Annual Book are free to read, the Annual with no limit. You also get bonus credits (1,200 with the annual plan, 3,000 with the three-year plan), AI dialogue about your chart and deeper daily readings. Cancel anytime.

Are the web tools really free?

Yes — the Bazi chart, today’s line and the zodiac reference on this site are free and need no account. The full readings they point to live in the app.

How do I delete my account and data?

In the app: Me → Settings → Account → Delete account. There is a 7-day cooling-off period after submitting, during which you can withdraw; after that, reports and credits are permanently deleted and your subscription is not cancelled automatically — cancel it in the app store first. See the Privacy Policy for the full picture.

Is Fatecho available in my country?

The web tools work worldwide. The app launches first on Google Play, with the App Store following; download links appear on the Store page once live.

How does same-day matching work?

Matching isn’t limited to historical figures — stargazers in the app right now who share your birthday are in scope too, and so are those born later. On the rules: most historical records give a date but no hour, so the base match is the same day and month, across centuries — a same-day bond. If the hour is known and matches yours, it becomes a same-hour bond; if all four pillars are identical, a same-chart bond. The app shows which one you’ve found.

What exactly does the AI do in a reading?

One thing: it turns structure the rule engine has already computed into sentences you can read. It doesn’t decide conclusions, and doesn’t add anything the chart doesn’t contain — this is enforced in the system prompt.

How is this different from Western astrology?

Western astrology charts the positions of the sun, moon and planets at your birth. Bazi charts the calendar and solar terms of that same moment — stems, branches, seasons. Different languages, both lenses. What Fatecho adds is precision to the two-hour window, and the people born on your day.

Is the star map on the home page real?

Yes. The constellations are real — Orion's belt, the bowl of the Big Dipper, the W of Cassiopeia — projected at their true relative positions, their brightness following magnitude. The armillary keeps real time too: one sidereal day, 23 hours 56 minutes 4 seconds, a full turn of the sky. The instrument measures the heavens; it does not invent them.